GDPR Compliance

Our Commitment to Data Protection

glowing-dust is committed to ensuring compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take the privacy and security of your personal data seriously.

Data Controller

glowing-dust is the data controller responsible for your personal data. Our contact details are:

glowing-dust
47 Culinary Lane
Marylebone, London W1U 4PQ
Email: [email protected]

Your Rights Under UK GDPR

Under UK GDPR, you have the following rights regarding your personal data:

Right to Be Informed

You have the right to be informed about the collection and use of your personal data. We provide this information through our Privacy Policy and this GDPR page.

Right of Access

You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to your request within one month.

Right to Rectification

You have the right to request that we correct any inaccurate personal data we hold about you, or complete any incomplete data.

Right to Erasure

Also known as the "right to be forgotten", you can request that we delete your personal data in certain circumstances, including:

• When the data is no longer necessary for its original purpose
• When you withdraw consent (where consent was the legal basis)
• When you object to processing and there are no overriding legitimate grounds
• When the data has been unlawfully processed

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. We will stop processing your data unless we can demonstrate compelling legitimate grounds.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing that produce legal effects or significantly affect you. We do not currently use automated decision-making processes.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

• Email: [email protected]
• Post: 47 Culinary Lane, Marylebone, London W1U 4PQ

We will respond to your request within one month. If your request is complex or we receive numerous requests, we may extend this by a further two months, but we will inform you of any extension within the first month.

Lawful Basis for Processing

We only process your personal data when we have a lawful basis to do so. The lawful bases we rely on include:

• Consent: You have given clear consent for us to process your personal data for a specific purpose
• Contract: Processing is necessary to fulfil a contract with you or to take steps at your request before entering into a contract
• Legal Obligation: Processing is necessary to comply with UK law
• Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those interests

Data Transfers

We primarily store and process your data within the United Kingdom. If we need to transfer your data outside the UK, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Staff training on data protection

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office (ICO) within 72 hours. If the breach is likely to result in a high risk to you, we will also notify you directly.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk

We would appreciate the opportunity to address your concerns before you approach the ICO, so please contact us first.

Updates to This Information

We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.

Last updated: January 2024